1. Who we are

This Privacy Policy applies to Up-Great Ltd., a UK-based construction and building company providing services including home renovations, extensions, loft conversions, and general building works.

2. Information we collect

We may collect and process the following personal data when you contact us or submit an enquiry:

• Name
• Phone number
• Email address
• Address and project details

3. How we use your information

We use your information to:

• Respond to enquiries and provide quotations
• Contact you regarding your project
• Arrange consultations or site visits
• Improve our customer service

4. Legal basis for processing

We process your data based on:

• Your consent when submitting an enquiry
• Our legitimate interest in responding to customer requests and providing services

5. Data storage and security

We store your data securely and take appropriate measures to protect it from loss, misuse, or unauthorised access.

6. Sharing your data

We do not sell your personal data. We may share it only where necessary to deliver services or comply with legal obligations.

7. Data retention

We keep your personal data only for as long as necessary to handle your enquiry or provide services, unless a longer retention period is required by law.

8. Your rights

Under UK data protection law, you have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent at any time

9. Contact us

If you have any questions about this Privacy Policy, please contact:

Up-Great Ltd.
Email: info@up-great.co.uk
Phone:  07818 428989